Privacy Policy

Not mine,... yours!

By now you must be aware that the new General Data Protection Regulation (GDPR)  has come into operation and, although it sounds ridiculous, even a gardener collects personal data, so you, dear viewer,  have the right to know how it is stored and what I do with it (not a lot, but I still have to comply with this new ruling). 

I've tried to make it as straightforward as possible, but it's still fairly heavy legal stuff. So here we go: ready?!

This is a privacy policy for Rachel the Gardener ("RTG").

This policy is effective from 25th May 2018.

This policy describes how RTG deals with your personal data, when you interact with RTG.

Personal data:
What is "personal data"? This includes information such as your full name, address, phone number, email address, and your device's internet protocol address when visiting the RTG blog or website. If you choose to pay RTG by bank transfer or cheque, then it may also include certain of your account details which are publicly available, such as your account number and sort code which are clearly printed on cheques, and which are sometimes detailed in bank statements, depending on how your bank sends the payment to RTG's bank.

Contact:
RTG is defined as the data controller of any of your personal data collected during your interactions with RTG. Contact about your privacy can be made by email to Inquiries@rachel-the-gardener.co.uk.

Data collected from this website:
When visiting this website, information about you and your device is collected by Google Blogger, including:

-   Information typically found in web server access logs, ie data about your user agent and the referring website and your IP address. [known as: dynamic clickstream data]
-    Additional information contained in the HTTP protocol. [dynamic HTTP data]
-    Data from user search terms. [dynamic search text data]
-    Data about setting of cookies. [dynamic cookies data]

Web log data is collected by Google for the purposes of network and information security. These web logs will contain your IP address and in most cases contain the referring website whose link you followed to reach this site, and information sent by your web browser set in the user agent string. The RTG Blog is hosted by Google, who collect this information.

Please be aware that while visiting this site, visitors can follow links to other sites that are beyond the control of this site. RTG is not responsible for the content or privacy policy for these sites.

Google records this personal data, on the lawful basis for processing of having a legitimate interest in that data for network and information security.

Website cookies:
A cookie is a small file of data that a website can set and store on your device that is a possible online identifier. You can normally set your web browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.

The cookies on this website are set by Google, and RTG has no control over them or their use: if you are not happy with the website setting cookies, please set your web browser to refuse them. 

Emails and other communications:
RTG will store and process personal information supplied by you in communications for the purposes of a business relationship. This will include any personal information communicated to RTG, and is likely to include your full name, other contact details and your location information.

Collected personal information will be used to efficiently communicate with you and it will also be used in invoicing, design proposals, and other similar documents. Emails are also stored to keep a track of discussions, decisions and for legal reasons.

RTG may on occasion share this personal data with others, but only if specifically asked to by yourself: for example, you may ask me to pass your contact information on to a third party such as a supplier/contractor/specialist etc.  In certain circumstances RTG will also share this personal data with its professional advisors if it becomes relevant to share the information.

These types of personal data will be stored for a period of 10 years.

This personal data is collected on the lawful basis of having a legitimate interest in the personal data, to form and maintain a business relationship and for efficient communication. The data is obtained in a way, and used for purposes that would be reasonable to expect (ie you gave RTG this information yourself), it is not harming your rights and interests and has minimal privacy impact to you.

RTG will share this personal data with professional advisors in the event of any circumstances that require their attention.

Personal data rights:
You have the following rights regarding the use of your personal data:

    The right to be informed.
    The right of access.
    The right to rectification.
    The right to erasure.
    The right to restrict processing.
    The right to data portability.
    The right to object.
    Rights in relation to automated decision making and profiling.
    The right to lodge a complaint with the supervisory authority.

Certain of these rights do not apply in all circumstances due to the lawful basis of processing. Your provision of personal data is not a statutory or contractual requirement and you are not obliged to provide the personal data and there are no consequences if you do not provide personal data (other than RTG being unable to get in contact with you).

RTG does not use any profiling technique or methods.

If you wish to make any changes to the personal information which RTG holds, simply email your request to Inquiries@rachel-the-gardener.co.uk.

Dispute Resolution:
Disputes will be handled by the customer service representative at RTG (that would be me). The customer service representative will correct any errors and reply to any personal data requests within 1 month.

There, that wasn't so bad, was it? Basically I am confirming that I only hold the data that you give me freely, I don't have any mailing lists, I don't pass it on to anyone else, and I guard all electronic and paper information securely and carefully. You can trust me.